Your information, handled with care.

Who this policy applies to

This Privacy Policy applies to personal data handled by Governix Sdn Bhd through governix.app and direct communications relating to our company, products, and services. It is intended to reflect the principles of Malaysia's Personal Data Protection Act 2010 (Act 709).

Product customers may receive additional privacy or data-processing terms as part of their agreement with Governix. Those terms will apply to the relevant product and customer relationship.

Information we may collect

Depending on how you interact with us, we may receive:

• Your name, work email address, telephone number, job title, and organisation.
• Information you include in an email, meeting request, enquiry, or other communication.
• Basic technical information generated when you visit the website, such as IP address, browser type, device information, access time, and requested pages.
• Business information needed to understand a potential or existing customer relationship.

This website currently does not offer account registration or an on-site enquiry form. If we introduce additional collection methods, we will update this policy and provide any appropriate notice.

How we use information

We may use personal data to:

• Respond to enquiries and arrange product discussions or demonstrations.
• Manage customer, supplier, and business relationships.
• Operate, secure, troubleshoot, and improve our website and services.
• Maintain business records and meet legal, regulatory, or contractual obligations.
• Send relevant business communications where permitted, with a way to opt out when applicable.

Sharing and international processing

We do not sell personal data. We may share limited information with service providers that support hosting, email, security, professional advice, or business operations. We may also disclose information when required by law, to protect legitimate rights and security, or in connection with a corporate transaction.

Some service providers may process data outside Malaysia. Where this occurs, we take reasonable steps to use suitable contractual and organisational safeguards appropriate to the information and service involved.

Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, our business records, dispute handling, and applicable legal obligations. We use reasonable administrative, technical, and organisational measures to protect information. No method of storage or transmission can, however, be guaranteed completely secure.

Your choices and requests

Subject to applicable law, you may ask to access or correct personal data we hold about you, withdraw consent where processing relies on consent, or raise a question about our handling of your information. We may need to verify your identity before completing a request.

Send privacy enquiries to hi@governix.app.

External links and policy updates

Our website may link to third-party sites that have their own privacy practices. We are not responsible for those external policies. We may update this policy as our website, services, or legal obligations change. The date above indicates the latest revision.